With effect from May 1, 2010 Ms. Suzanne Roach is the new Financial Services
Ombudsman of the Central Bank of Trinidad and Tobago. She has replaced Ms. Ann
Marie Narine, who served as the Financial Services Ombudsman from 2008 until end
April 2010.
The office of the Financial Services Ombudsman investigates complaints from individuals
and small businesses in respect of services provided by the financial institutions.
Ms. Roach brings a wealth of experience to this position having served the Central Bank
of Trinidad and Tobago for over twenty-seven (27) years at a senior level working in a
number of departments. Her most recent position was that of Manager Internal Audit
department, a position she held for the last twelve (12) years.